What is the general legislative framework of consumer protection in Greece?

Law 2251/1994 on the Protection of Consumers as amended by Ministerial Decision YA Z1-629/2005 and Law 3587/2007 (the“Law”), is the core law for consumer protection in Greece. It regulates various related consumer issues such as general terms and conditions of consumer contracts, unfair contract terms, distance selling, doorstep selling, misleading and comparative advertising, distance marketing of consumer financial services, product liability etc. Except from the aforementioned Law, the following acts need to be mentioned in order to supplement the legislative regime as regards consumer protection in Greece. In particular:

• Joint Ministerial Decision Z1-699/2010 on credit agreements for consumers implementing Directive 2008/48/EC on credit agreements for consumers;
• Law 3862/2010 as amended by Law 4002/2011 for the implementation of the Payments Service Directive;
• Ministerial Decision Z1-798/2008 as amended-clarified by Ministerial Decisions Z1­21/17.01.2011 and Z1-74/2011 concerning the prohibition of General Terms and Conditions which have been held unfair by court decisions on consumer class actions;
• Law 3869/2010 concerning debt settlement of highly indebted consumers and other rules as amended by Law 3996/2011;
• Joint Ministerial Decision Z1-404/14.6.2001 for the indication of prices of products offered to consumers;
• Presidential Decree 339/5.9.1996 on the package travel;
• EC Regulation 261/2004 of the European Parliament of the Council of 11 February 2004 establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights;
• Joint Ministerial Decision Z3-2810/2004 for general product safety; and
• Ministerial Decision Z1-1262/2007 concerning terms on consumer contracts with slimming centers and gyms.